Academic Services Manager

  • 50000035
  • School of Psychology & Counseling
  • Staff & Administration
  • Full time

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Essential duties:

  • Function as the primary customer service point of contact for the students, University personnel, and other relevant publics interacting with the Department of Graduate Psychology.
  • Coordinate academic operations with other university departments or personnel as needed for effective operations and alignment with relevant accreditation, state, or institutional policies or requirements.
  • Maintain program records, accreditation reporting items, and databases as assigned by the Department Chair, Program Director(s) and/or Dean.
  • Provide administrative and clerical support to Graduate Psychology programs as assigned by the Chair/ Program Directors.
  • Act as the Continuing Education Compliance Manager for the School of Psychology and Counseling.
  • Assist External Practicum Coordinator (EPC) with paperwork and administrative duties related to clinical placement experiences within the Department of Graduate Psychology.
  • Coordinate hiring of department graduate assistants (GAs), teaching and research assistants (TA/TRA).

Qualifications:

  • Bachelor's Degree required, M.A. in a relevant field preferred
  • Prior experience in higher education administration and/or professional/educational administration
  • Proficient in standard software programs used for administrative services, such as the MS Office suite, and have aptitude for learning software packages specific to higher education such as Banner, Canvas, Cognos, and Degree Works is preferred.
  • Be able to interact well with relevant parties, including students, staff, faculty, and the public; strong interpersonal skills are needed to be successful in this role
  • Must be able to work with minimal supervision while knowing when consultation is needed, be self-motivated, and have excellent organizational and communication skills
  • Maintain confidentiality using strict discretion with program information

Candidates must have:

  • Ability to communicate in a clear, professional manner with faculty, staff, students, and other university departments
  • Able and willing to work both independently and as part of a team
  • Self-motivated to successfully complete work schedule and tasks
  • Dependable, positive, adaptable, personable, professional appearance, appropriate utilization of discretion with staff and students, and a service-oriented approach
  • Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

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