Adult, Female, Person, Woman, Head, Face, Happy, Smile, Body Part, Hand

Academic Advisor

  • 492494
  • University Advising
  • Staff & Administration
  • Full time

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

The Academic Advisor serves all Graduate and Undergraduate students in keeping with the overall mission of Regent University and the mission and vision of Academic Advising. This position works closely with students from acceptance through graduation in a supportive, proactive, and professional manner. This position will be from Monday-Friday from 9am-6pm. 

Essential duties:

  • Provide academic advising, mentoring and support for all accepted and enrolled students.
  • Provide preliminary and comprehensive academic advising regarding transfer credits, course selection, and course requirements to all prospective and active status students.
  • Inform, review and process academic forms (e.g., academic petitions, online add/drop, readmission, withdrawal) in accordance to University policy and procedures and within Key Performance Indicator (KPI) requirements.
  • Provide pre-degree clearance audits and conduct final degree clearance advising in all policies and procedures concerning graduation requirements, commencement, and commissioning.
  • Liaison with Registrar's office when conducting credit and transcript research.
  • Educate, engage, and empower students regarding academic programs, advising services, student services, and university resources.
  • Monitor students' academic progress including admission  status, advising holds, and academic standing.
  • Attend and provide service for University events.
  • Participate in training and instruction within the Academic Advising department, as well as training and instruction provided by other university offices and departments to ensure knowledge of and compliance with University policies.
  • Thorough reading, research, and participation in professional development opportunities, develop a deep understanding of issues and needs confronting students, and assist in the development of effective ways to address those issues and needs.
  • Develop and/or present workshops or seminars to enhance and support student success.

Qualifications:

  • Bachelor's degree or a minimum of 60 college-level credits required
  • Prior experience in college level academic advising strongly preferred
  • Proven track record of excellent customer service
  • Experience  in process management and problem solving
  • Appropriate competency and ability to be trained in technology including Customer Relation Management (CRM) systems, Microsoft Suite, Blackboard, Cognos, Degree Works, and phone systems with the ability to multi-task within these systems
  • Ability to type an average of 40 WPM 
  • Ability to work 40 hours within defined hours of operation: Monday – Friday 9 am – 6 pm EST.

Candidates must have:

  • Commitment to the vision and mission of Regent University and the Academic Advising department
  • A heart for the personal, spiritual, and professional development of students
  • Ability to maintain student confidentiality
  • Excellent people and communication skills
  • Ability to provide excellent service in a professional manner
  • Organizational skill and attention to detail, with the ability to multi-task
  • A strong work ethic
  • Flexibility and resourcefulness
  • Commitment to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Apply now

Refer someone to this job

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you

Recommend jobs

Admissions Team Coach

492613 VA United States VA Enrollment Management Staff & Administration Full time
The Admissions Team Coach is responsible for assessing and coaching the Admissions Counselor’s/Consultant’s performance to meet key performance metrics on a weekly and monthly basis. This is executed by live monitoring calls, data monitoring, revi...

Assistant Professor of English

492596 VA United States VA College of Arts and Sciences College of Arts & Sciences, Faculty & Adjunct Full time
The Humanities Department in Regent University’s College of Arts & Sciences is seeking a qualified candidate to join our faculty as an Assistant Professor of English. This is a tenure track position. The teaching focus will be on creative writing ...

Graphic Design & Production Manager

492612 VA United States VA Marketing/Public Relations Staff & Administration Full time
The Graphic Design & Production Manager will provide coordination of University Marketing and Public Relations daily support functions, including opening jobs, maintaining project management system, pulling weekly traffic reports and overdue tasks...

Assistant Baseball Pitching Coach

492610 VA United States VA Baseball Staff & Administration Part time
The Assistant Baseball Pitching Coach of Men’s Baseball reports to the Head Coach and the Director of Athletics. Assists in overseeing all aspects of operating a successful college level intercollegiate athletic program. All responsibilities will ...

Assistant Baseball Coach - Positions

492611 VA United States VA Baseball Staff & Administration Part time
The Assistant Baseball Coach - Positions role reports to the Head Coach and the Director of Athletics. Assists in overseeing all aspects of operating a successful college level intercollegiate athletic program. All responsibilities will be under t...

Admissions Evaluator

492605 VA United States VA Enrollment Management Staff & Administration Full time
The Admissions Evaluator is responsible for the real time analysis of completed applicant files for review of undergraduate, graduate and doctoral applications to make decisions or work with Faculty when necessary. The Admissions Evaluator works c...

Sign up for job alerts

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you

Apply now

Refer someone to this job

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you